Improvement of Service Quality in the Indian Automobile Service Sector-An Empirical Study

In the post liberalized industrial scenario due to the fierce competition in the global market, Indian service organizations have started implementing quality management programmes in their organizations to improve their systems and procedures. In this context, Indian service firms are interested to know about their improvement in service quality delivery after implementing the quality management programmes in their organizations. After a careful analysis of various research studies so far it seems that there is an insufficiency of literature in developing economies than developed economies especially in automobile service sector in India. Hence the present study attempts to fill the void by studying the previous level of service quality delivery and current level of service quality delivery in the Indian automobile service stations. The present study found that Indian automobile service stations have improved their service quality delivery level with respect to all service quality factors

Origins of the midlatitude Pacific decadal variability

Analysis of multiple climate simulations shows much of the midlatitude Pacific decadal variability to be composed of two simultaneously occurring elements: One is a stochastically driven, passive ocean response to the atmosphere while the other is oscillatory and represents a coupled mode of the ocean‐atmosphere system. ENSO processes are not required to explain the origins of the decadal variability. The stochastic variability is driven by random variations in wind stress and heat flux associated with internal atmospheric variability but amplified by a factor of 2 by interactions with the ocean. We also found a coupled mode of the ocean‐atmosphere system, characterized by a significant power spectral peak near 1 cycle/20 years in the region of the midlatitude North Pacific and Kuroshio Extension. Ocean dynamics appear to play a critical role in this coupled air/sea mode

Development of Expert System for Four Bar Mechanism

In this study, an expert system was developed for a quadricycle four bar mechanism with control of transmission angle. Different types of available synthesis methods are studied and the suitable synthesis procedure is selected for developing the expert system

Generosity and Kindness of Vaelpaari in Sangam Literature

It is said that one who born in a clan which has a practice of giving gifts to others and helping others; will offer their hands to the sufferers even before the sufferers tells them they are in need. This article is about the merits of Vaelpaari, the king of Parampu Mountain. He had a humble nature and a kind heart. Sangam literary books such as Puranaanuru, pathitrupathu, Sirupaanatrupadai, Thirukkural, Nikandul, Devaram, Tirupukazh have been analyzed in this article to know about Vaelpaari's generosity and kindness

Password Authentication for multicast host using zero knowledge Proof

The password which is a more secure and valuable data should be highly protected from eavesdropper. This paper presents how password required for authentication of members of group communication is securely delivered by the source or initiator of the group. The password delivery uses zero knowledge proof and sent to the group member in an encrypted format using cipher block mode encryption. The password delivered is a One Time Password which can be used for certain amount of time in order to ensure a highly secure communication environment among the group

Study on Bond Strength of Alccofine Based Normal and High Strength Concrete

Plenty of research works in India and abroad focusing on the reuse or recycling of waste materials from many industries. Among that finding out suitable cementitious material for the replacement of cement is significant. Many waste materials such as fly ash, silica fume, GGBS, metakaoline, micro materials, quartz power, etc. are tried out for replacing partially or full of cement in concrete. A new ultrafine material called Alccofine is tried out for replacing partially in this research. M20 and M60 grade of concrete is intended to study the performance of normal and high strength concrete by replacing the cement with alccofine of different dosages.  Previous researches showed that the replacement of alccofine increases the strength. Design mix made for M20 and M60 grade and cubes casted with various percentage of alccofine with cement. Hence the study is aimed to assess the bond behavior of M20 and M60 grade of concrete structures as an alternate to the conventional materials. The cubes are prepared initially for the design mix and determined the strength of concrete. Then specimens are prepared for the bond test and tested using pullout test methods. The results are analyzed and observed that the bond strength is increased with increase of alccofine replacement to certain dosage.

Finite Element Analysis of Beam – Column Joints Reinforced with GFRP Reinforcements

Glass Fibre Reinforcement Polymer (GFRP) reinforcements are currently used as internal reinforcements for all flexural members due to their resistance to corrosion, high strength to weight ratios, the ability to handle easily and better fatigue performance under repeated loading conditions. Further, these GFRP reinforcements prove to be the better alternative to conventional reinforcements. The design methodology for flexural components has already come in the form of codal specifications. But the design code has not been specified for beam-column joints reinforced internally with GFRP reinforcements. The present study is aimed to assess the behaviour of exterior beam-column joint reinforced internally with GFRP reinforcements numerically using the ABAQUS software for different properties of materials, loading and support conditions. The mechanical properties of these reinforcements are well documented and are utilized for modelling analysis. Although plenty of literature is available for predicting the joint shear strength of beam-column joints reinforced with conventional reinforcements numerically, but no such study is carried for GFRP reinforced beam-columns joints. As an attempt, modelling of beam-column joint with steel and with GFRP rebars is carried out using ABAQUS software. The behaviour of joints under monotonically increasing static and cyclic load conditions. Interpretation of all analytical findings with results obtained from experiments. The analysis and design of beam-column joints reinforced with GFRP reinforcements are carried out by strut and tie model. Strut and Tie models are based on the models for the steel reinforced beam-column joints.  The resulting strut and tie model developed for the GFRP reinforced beam-column joints predicts joint shear strength. Joint shear strength values obtained from the experiments are compared with the analytical results for both the beam-column joints reinforced with steel and GFRP reinforcements. The joint shear strength predicted by the analytical tool ABAQUS is also validated with experimental results.